Intrepid Planning
Ensuring Customer Satisfaction
We want you to get the best possible solution to your computer consulting and outsourcing needs, within your budget and schedule. We believe your satisfaction depends on knowing what you'll be getting up front, without any surprises later.
Needs Definition
At the start of every project, we work to gain an understanding of our client's needs and goals. We do this by collecting information about the:
Using those findings, we recommend a consultant to fit your needs.
Project Communications
Our team members are trained to promptly notify the project leader of any obstacles or changes in the project scope or assumptions. Our project leaders plan for contingencies and resolve issues before problems arise.
We work with you to define a pattern of reporting and communication that is appropriate for the size and duration of your project.
Satisfaction Checkpoints
Our proven methodology includes several satisfaction checkpoints during the course of the project. For example: